|
Q. I do not have a PayPal account and my debit or credit card is being denied.
Why? A. To help prevent lost or stolen cards from being used to make payments,
PayPal uses a complex screening process for card payments. On rare
occasions, the PayPal screening process may deny a credit or debit card that is
valid. A card might also be denied if:
The card issuer is having technical
problems that prevent authorization of a transaction.
The card issuer sees
a charge that does not fit your normal spending patterns and blocks the
transaction to protect you.
You have inadvertently exceeded the limit on
your card.
If you know that your card is valid but your payment is not going
through, you can:
Wait awhile and try your transaction again.
Try using
another card to make your payment.
Contact your card issuer directly and
ask why your card was declined.
Pay with your bank account instead of a
credit or debit card. To pay with your bank, you will need to sign up for a PayPal
account. After you link and confirm your bank account, you can use it to
make payments.
|
|